Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Shipping within Germany usually takes 2–4 business days. Orders are processed quickly and sent via DHL.
Yes, we currently ship within the EU. If you're outside the EU and interested in ordering, feel free to contact us.
You can find our size guide on each product page. If you're unsure, just reach out — we’re happy to help you find the perfect fit.
Yes, you can return or exchange your order within 14 days of delivery, as long as the items are unworn and in their original packaging. Please note: for hygiene reasons, worn hosiery cannot be returned or exchanged.
Yes. Sustainability matters to us. We work with trusted European partners and use eco-conscious materials wherever possible.
We accept PayPal, Klarna, credit cards, and other secure payment methods for a smooth checkout experience.